Area Manager - Austin, TX

Company: ADM Security Solutions
Position: Area Manager
Location: Austin, TX

Salary: $48,500
Bonus: Signing Bonus
Reports to: General Manager, Austin

Overview:

The Area Manager is responsible for working with the Branch Manager/General Manager to ensure all contract deliverables are met. The Area Manager must be knowledgeable of all company policies and procedures as well as contract terms and deliverables.

• • Manage the delivery of services through subordinate team and fill in for the Branch Manager/General Manager in their absence.
  • Work with assigned personnel to ensure that all contractually scheduled hours are covered with properly trained personnel with a minimum of unbilled overtime and non-billed hours.
  • Conduct at a minimum weekly inspection of all job sites. 
  • Coach, counsel, and develop assigned personnel.
  • Serve as a point of contact for clients and employees.
  • Provide prompt response to problems and complaints.
  • Ensure post orders and related administrative documents are properly created, maintained, and updated in accordance with company requirements.
  • Effectively utilize TrackTik or similar system to manage site operations, ensure satisfactory job performance by site teams and implement quality assurance measures. 
  • Maintain required company documentation.
  • Assist with new account start-ups, special projects, and extra coverage.
  • Ensure employees at all levels are trained in accordance with company standards, contract requirements, and licensing authority requirements. Conduct follow-up training as needed.
  • Conduct site inspections and conduct monthly afterhours and weekend site visits at an interval determined by the company.
  • Ensure proper use, and maintenance of relevant equipment used at job sites (keys/key cards, cell phones, radios, wands, etc.).
  • Ensure the prompt and accurate completion of payroll.
  • Assist with security, safety, and other investigations.
  • Assist with hiring process, including conducting interviews.
  • Ensure prompt notification of all stakeholders including regional, division, corporate and clients during critical or significant incidents in accordance with company rules, regulations, procedures and policies. 
  • Issue uniforms and equipment.
  • Other duties as assigned.

   

   

  Essential Traits & Skills:

  • Polished interpersonal, people-management, and conflict resolution skills.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Strong leadership skills, work ethic, judgment, professionalism, and dependability.
  • Respectful, constructive, and energetic style aligned with company objectives.
  • Innovative thinking and strategic application.
  • Excellent interpersonal and communication skills.
  • Dedication to high-quality customer service and integrity.
  • Proven excellence in service management.
  • Ability to establish and maintain effective relationships with leadership, peers, subordinates, and clients.
  • Proven history in developing and engaging people.
  • Passion for coaching and development.
  • Ability to ensure compliance with fair employment practices.

• Must be flexible as position is on call 24 hours a day, seven days a week.
• Must attended and successfully passed Company Leadership training.
• Previous security, military and/or law enforcement supervisory experience preferred. A College degree may account for ½ of the experience qualification.
• Detail oriented
• Internal candidates must have an exemplary performance and attendance record with NO disciplinary action within a year of applying for this position.
• Exceptional customer service, written and oral communication skills. Good presentation skills preferred.
• Must be able to multitask.
• Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs.
• This position may require work inside and outside in varying temperatures. This position requires standing for prolonged periods of time, walking, bending and some lifting. A portion of this position may require sitting in front of a computer for prolonged periods of time.

Benefits 

Bonus: Discretionary bonus based on meeting company goals. 

• Company Car
• Comprehensive single and family medical coverage with generous employer cost-sharing 
• Dental and Vision insurance 

• Free employee life insurance 

• Supplemental life insurance for employees and family members 

• Short-term and long-term disability insurance 

• Voluntary accident and illness plans 

• 401(k) with annual discretionary match 

• Generous tuition reimbursement program 

• Two or more weeks of annual paid vacation 

• Paid holidays. 

• Annual sick leave allowance 
• Paid training

• Paid membership for professional associations. (i.e., ASIS International)
• The opportunity for advancement
• The company pays for testing fees for professional certifications (CPP, PSP, APP, CSSM, AEM, CEM).
• Bonus: Discretionary bonus. Factors include growth in revenue, hours, net profit, and meeting company goals.